“Words have the power to kill the soul, wound the heart and destroy relationships.” – Tanya Radic
Do you agree or disagree, and why? Share your thoughts!
A good read on how important good context is. 🙂
“Judge a man by his questions rather than his answers.” – Voltaire
Happy reading! 🙂
As a leader, there’s a lot of pressure to have all the answers. For many, the ability to quickly answer questions is sign of competence. With that being said, if questions are confusing or vague it can be difficult to reach a decision. Asking questions is an art form. If you want to get better at it, read the infographic from ANZ Bank New Zealand Limited below.
Adapted from “To Be a Great Leader, Ask Questions, Don’t Answer Them” by Aja Frost.
It’s tough to keep our promises to others, however it’s still a pursuit worth pursuing in the name of integrity and clear communication. I enjoyed this read, and I hope you do too! 🙂
For a few months, I was told that something was going to happen. The word promise was not mentioned and yet, the word of assurance was implied. Holding on to the “promise”, time ticked closer to an expected fulfillment of direction. I contemplated and wondered what might be depending on whatever scenario was provided. I was excited, nervous, and wondering what might be. How were things going to work out?!
Just a couple of days before the anticipated event, I received news that the decision was not going to happen and the timeline was delayed. I knew I wasn’t in control and it was almost as if I had expected this particular answer. Here’s what happened next: thoughts raced through my mind on whether or not I had made promises either by using the words “I promise” or whether this phrase was implied. Thoughts of implying either in the workplace or…
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Public speaking. Now that’s a term most of us will shake to in anxiety. Although mankind has always been communicating with each other in large groups since the beginning, it’s become less of a natural and common trait amongst ourselves today.
Negotiation is an important skill to master. We often use it in our daily lives. We haggle for better prices at our local flea market, we barter items among our friends, we dicker into matters where sometimes we aren’t suppose to. Undeniably, everywhere we go, it’s driven deep in our core to negotiate. Not all outcomes of negotiation ends up benefiting both parties, sometimes both parties walk out of the deal. Here are 5 types of negotiations that everyone would eventually come across.
Win-Lose Negotiating. In this negotiation, you do not plan on making friends or long term relationships. You focus on getting the best deal possible such as selling a product at the highest price or haggling a product you’re buying to its lowest. The other party will not be entirely satisfied with your terms but would still agree to go on with the deal. This usually does not lead to additional opportunities of negotiations between both parties except in rare cases.
Lose-Lose Negotiating. Neither you or the other party is satisfied with the outcome of the negotiation. In these cases, both parties reached a point whereby they agree with terms with sacrificing something and gaining less of what they originally wanted. This is the worst kind of negotiation as both parties are not satisfied with the outcome, it’s sometimes best to avoid such negotiations as they do not yield optimum results.
Lose-Win Negotiating. This is the opposite of the win-lose negotiating where you might want to retain the favor of the other party by allowing them to get more benefits in the negotiation when you are faced with a tough decision to make. Do not negotiate these terms unless you are certain that you will be building a favorable long-term relationship with the other party.
Compensation Negotiating. A rare form of negotiation. A compensation happens when both parties could not reach to a point of agreement immediately and both parties seek to provide compensations of equal value to add-on into the negotiation. Neither party’s needs are met entirely and mostly both parties walk away with something less satisfying yet the deal has been made. They’re not particularly excited about the outcome and yet not entirely unhappy.
Win-Win Negotiating. The best outcome of a negotiation. A win-win negotiation guarantees long-term relationships with terms in favor of both parties. In most cases, a negotiation may not start off in good terms of both parties and to attain win-win situations, an alternative would be suggested by both parties and slowly molded to see to the commitments and basic requirements of both parties. A win-win negotiation can be attained when both parties feel that the alternative may be a better solution from what they initially requested.
About the Author:
Lyon Ong is a professional business coach and the founder of ReStrategize Coaching, a platform where he helps entrepreneurs build an audience and generate profits through a series of laser-focused coaching sessions. Find out more about Lyon at www.lyonong.com.
We live in a world where it’s incredibly important to connect with many people and socialise with them. This isn’t only for the sake of having drinks with buddies or trying to get a date. It’s also for career advacements, expanding business networks and many more. However in any social situation there will be shared opinions that are hard to accept, whether their intentions are good or bad.
It’s not often in life that someone will ask for your help to mentor him or her in whatever issues they face. However when it happens, it’s more of an opportunity for you than it is for the other person. Because this is a moment in time when leaders drastically improve and grow in their lifelong journeys.
If you wish to further improve your communication and leadership skills at a location near you with affordable fees, I would suggest you to find out more about Toastmasters. I’m still learning and growing myself through this non-profit organisation, and I don’t see why you shouldn’t! 🙂
If you take a stroll around Coca-Cola headquarters in Atlanta and peek into people’s offices, you’ll notice that some of the walls are festooned with silver-embossed blue ribbons. Charles Miller, for one, has more than 20 of them, along with several other awards, all from Toastmasters International. Coke [fortune-stock symbol=”KO”] started an in-house Toastmasters club way back in 1972. But Miller, who is manager of financial systems and accounting, got involved just three years ago. “I thought I was a pretty good communicator when I went in,” he says. “But it turned out there was a lot to learn.”
Toastmasters isn’t new, of course—the nonprofit has been around for 91 years, and now has more than 300,000 members in 14,650 local chapters worldwide—but it’s lately been growing like crazy inside U.S. companies. About one-third of the Fortune 500, including Apple [fortune-stock symbol=”AAPL”], AT&T [fortune-stock symbol=”T”], Exxon Mobil [fortune-stock symbol=”XOM”]…
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When someone asks a question that you don’t understand very well, what would your best answer be and how would you explain it? Continue reading